FAQ

Frequently Asked Questions

Straight answers about AC, fridge, geyser, oven, deep freezer, water dispenser and washing machine repair in Rawalpindi and Islamabad. Can’t find what you’re looking for? Call or WhatsApp us at +92 303 2424450.

Do you offer same-day AC and appliance repair in Rawalpindi and Islamabad?

Yes. Most AC, fridge, geyser, oven, deep freezer, water dispenser and washing machine repairs are completed the same day you call, across Rawalpindi and Islamabad.

What are your working hours?

We’re open 8:00 AM to 11:30 PM, seven days a week, including Sundays and public holidays.

How do I book a repair?

Call or WhatsApp +92 303 2424450. Tell us the appliance, the problem and your area, and we will give you an estimated arrival time and the price before any work starts.

How much will my repair cost?

Pricing depends on the appliance and the fault. We inspect the appliance first and give you the price before any work starts, so there are no surprise charges afterward.

Which areas do you cover in Rawalpindi?

We serve homes across Rawalpindi, including Shakrial, Satellite Town, Saddar and the surrounding areas. See our Rawalpindi service area page for more.

Which areas do you cover in Islamabad?

We serve homes across Islamabad, including Bahria Town, DHA, Blue Area and the surrounding sectors. See our Islamabad service area page for more.

Which appliance brands do you repair?

We repair all major brands, including Haier, Dawlance, PEL, Orient, LG, Kenwood, TCL, Nasgas and more.

Is there a warranty on repairs?

Yes. Every repair comes with a service warranty. If the same issue comes back within the warranty period, we fix it again.

My AC is on but not cooling. What could be wrong?

Common causes are low refrigerant gas, a dirty or blocked filter, a faulty compressor or capacitor, or a clogged outdoor unit. Our AC Repair page has the full breakdown, or call us for a same-day diagnosis.

My fridge is running but not cooling. Is it fixable?

Usually yes. Common causes include a faulty thermostat, blocked vents, a failing compressor or a refrigerant leak. See our Fridge Repair page for details.

My geyser is not heating water. What is the usual fix?

It is often a faulty thermostat, a tripped circuit, sediment buildup in the tank, or, for gas geysers, a pilot or ignition issue. See our Geyser Repair page for the full list.

Do you repair both electric and gas geysers?

Yes, we repair both electric and gas geysers.

What kind of homes and properties do you serve?

We focus on home appliance repair, AC, fridge, geyser, oven, deep freezer, water dispenser and washing machine, for houses and apartments across Rawalpindi and Islamabad.

Do you use genuine spare parts?

Yes, we use genuine parts in every repair.

How much experience does your team have?

More than 5 years repairing home appliances across Rawalpindi and Islamabad.

What is your customer rating?

We are rated 4.8 out of 5 from 43+ Google reviews. Read real customer feedback on our Reviews page.

Do you repair washing machines?

Yes, we repair washing machines, including drum, motor, drainage and control issues, across all major brands.

Can I get a price estimate over the phone?

We can give you a rough estimate over the phone or WhatsApp based on your description, then confirm the exact price after inspection, before any work starts.

Why is my fridge cold in the freezer but not in the main section?

This usually means the cold air vents between the freezer and the fridge compartment are blocked, or the damper that controls airflow between them has failed. A blocked evaporator fan can also cause this. It is rarely the compressor itself, since the freezer side is still cooling fine.

Why does my freezer keep getting frost buildup?

Frost usually builds up when the door is not sealing fully, is opened often, or the automatic defrost system has failed. A worn door seal is the most common and cheapest cause to fix.

Is it normal to refill AC gas every year?

No. A healthy AC should not need a gas top-up every year. If yours does, there is almost always a small leak in the coil or line that needs to be found and sealed, not just refilled repeatedly.

Top-load or front-load washing machine, which is easier to maintain?

Both are reliable when serviced regularly. Front-load machines are generally more water and energy efficient but can develop a musty smell if the door seal is not dried out between washes. Top-load machines are usually simpler and cheaper to repair. We service and repair both.

Why is my water dispenser not giving hot water?

The most common cause is a failed heating element or thermostat inside the hot tank. On some units, a tripped internal safety switch can also cut off heating until it is reset or replaced.

Why is my oven heating unevenly or burning food on one side?

This is usually a heating element that is weakening on one side, a faulty temperature sensor, or a door seal that is letting heat escape unevenly. It is a common and generally inexpensive fix.

How long do geysers usually last?

With regular use and no major sediment buildup, both electric and gas geysers can run reliably for several years. Hard water common in parts of Rawalpindi and Islamabad can shorten this if the tank is never flushed.

Is an instant (tankless) geyser better than a storage geyser?

Instant geysers heat water on demand and take up less space, while storage geysers keep a tank of hot water ready, which some households prefer for multiple taps running at once. Both are repairable; the right choice depends on your household’s hot water usage, not on reliability.

Why is my washing machine shaking or walking across the floor during spin?

This is almost always an unbalanced load, uneven feet that need levelling, or worn suspension springs/shock absorbers inside the machine. It is worth checking the load balance and feet before booking a repair.

Should I repair my appliance or just replace it?

For most faults, electrical, thermostat, door seal, gas, and motor issues, repair is cheaper than replacement, even on older units. We will always tell you honestly when a unit is old or damaged enough that replacement makes more financial sense.

Still Have a Question?

Call or WhatsApp us at +92 303 2424450, available 8:00 AM to 11:30 PM, seven days a week, or contact us here.